Our friend, Pete, was trying to install an update on his iPad and he got part way into the install but couldn’t remember his password. Someone at MCC, where he teaches, tried to bail him out and they restored the iPad to its factory state. But Pete had never turned on his iCloud backup and wasn’t able to retrieve anything. Five years of photos and sketches from SketchBook Pro. I tried to help him get some music on the iPad tonight but his wife had already synced the iPad with her pc so I couldn’t get Pete’s Mac to connect to the iPad. So I went back to the pc and dragged some songs out her Windows Media Player into her iTunes so I could get them n the Pad. As I did each song came up with a little message that said it was converting the files from .wma to .acc. It’s like the Tower of Babel.
Peggi and I tried helping Jeff earlier in the week. He had a related problem. ITunes on his PowerBook would not launch anymore. It froze when he was trying to Restore his father’s iPad. I reinstalled iTunes on his PowerBook and reacquainted it with his media files but it wasn’t easy because Jeff couldn’t remember his admin password. Meanwhile Peggi got on the phone with Spectrum to see an operator would give her Jeff’s father’s password for his email account so we could set up his restored iPad. The operator had Jeff’s father’s password hints on file and she asked Peggi what his favorite song was. Jeff called his father and asked him what his favorite song was. He thought for a minute and said, “the Star Spangled Banner.” Peggi said “Star Spangled Banner” to the operator and she said “No.” We all laughed and the operator told us what the right answer was. “Summertime.”
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